Head of Legal and Compliance

Fidel is working to build a world where power and control of data shifts back to its creator - the consumer. Fidel enables developers to access real-time card payment data through a single API and build their application on top of the payments infrastructure from the three major card networks (Visa, Amex and Mastercard. This allows our customers to supercharge innovation and drive value back to consumers quickly and affordably. Our customers currently include global businesses such as Klarna, Avios and Royal Bank of Canada. 

We recently closed our Series A round, raising $18m from top-tier VCs, including Nyca Partners and QED Investors. We currently have offices in London, Lisbon and Toronto - and we're only getting started.

In this exciting period of growth, both within the UK and internationally, we are now looking for a Head of Legal and Compliance to own our legal function and support our partners and customers in the payments industry.

The Role:

This is a new role at Fidel where you will have full ownership to build and lead our Legal and Compliance functions. We work closely with the Card Networks and Financial Institutions, and this role will have a strong focus on Data Privacy. You will also support FCA applications in line with our Product Roadmap.

What you’ll be doing:

You will own the legal function at Fidel, specifically related to all Data Privacy issues relative to card issuers and clients.

  • Build and manage the Policy Library focused on Data Privacy (Anti-bribery and Corruption, Anti-Money Laundering, PCI Compliance and GDPR are nice to have);
  • You will be the ‘go to’ person between card networks and clients for all legal related issues: creating data templates, reviewing relevant contracts etc;
  • Standardise the process by creating checklists for reviewing and submitting clients’ data privacy policies, user flows, opt-in and opt-out solutions to the Card Networks for approval;
  • Monitor the performance and quality of Card Network submissions by tracking queries raised, % acceptance, Days to Activated and other KPIs;
  • Support Quarterly Business Reviews (QBRs) with the Card Networks to identify opportunities and challenges in the onboarding process;
  • Present business case to the Card Networks, including appropriate data controls, for new use cases;

Who are you?

  • You have a legal degree with minimum 3-5 years PQE, and have spent at least 50% of your time within the Data Privacy function.
  • You’re excited to join a fast growing start-up with the potential to eventually grow into a General Counsel role, overseeing Fidel’s legal function.
  • You have extensive experience with Data Governance, PSD2, AISP, PISP, GDPR and eMoney.
  • You understand the card network’s ‘pain points’ and how to provide assurance (via data) that appropriate controls are in place to protect consumers.
  • You have a track record of monitoring and supporting business functions in adhering to business policies.
  • You are familiar with the key compliance requirements for financial services organisations and understand the key regulatory requirements in the financial services sector.
  • You know how to prevent poor customer outcomes and bad business activities, and you have experience reviewing MI to guide the business.
  • You have experience getting the best out of other internal teams (Sales, Marketing, Finance, Engineering & Operations) through great collaboration

What you'll get from working with us:

We want to build an environment where you are supported, able to thrive and feel secure even when things get hectic.

Company benefits:

  • Flexible working - while we want you to work closely with your colleagues, you also have the opportunity to work from home or abroad when you need to
  • Unlimited leave
  • Vitality health insurance
  • Perkbox benefits scheme
  • A fully stocked kitchen with unlimited snacks & refreshments
  • Friday team lunch & drinks
  • Pension with Smart Pension (employer contribution 2% of base salary)
  • Budget for any software or books you need

At Fidel, we don’t just accept difference - we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Or, know someone who would be a perfect fit? Let them know!


National House
W1F 0TA London Directions hello@fidel.uk +44 (0)20 3815 5772 View page


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