Technical Writer

We see ourselves as enablers of payments innovation. By providing a single point of integration to the real-time transaction data that exists within the world’s largest payment networks, Fidel liberates developers from the obstacles of time, cost and compliance that can hinder their ability to build engaging user experiences. Using Fidel’s platform, companies like RBC, Perkbox and British Airways have built some of the sleekest payments-led user experiences being used today.

Launched in 2018 by Dev Subrata and Andre Elias, Fidel is headquartered in Soho, London, with offices also in Lisbon and New York. We’re backed by investors including Nyca Partners and QED Investors.

In this exciting period of growth, both within the UK and on the international stage, we are now looking for an experienced Technical Writer who wants to be part of this journey.

What you'll do...

  • Translate technical product specifications into developer-centric documentation;
  • Create and maintain OpenAPI specs for the Fidel APIs;
  • Create technical content for our developer portal. This includes tutorials, blog posts and use case studies;
  • Demonstrate and maintain a high standard for writing best practices across the Fidel organisation;
  • Continuously improve the Fidel documentation based on internal and external feedback;
  • Help people across the Fidel organisation and the developer community to contribute to our documentation;
  • Contribute to the technical content strategy with other members of the Developer Relations team;

We want you, if you...

  • Have experience writing technical documentation for APIs;
  • Have experience working with OpenAPI specifications;
  • Show proven knowledge of authoring documentation in Markdown;
  • Show proven knowledge using git and GitHub to collaborate;
  • Show proven knowledge working with cURL;

Nice to have:

  • You are part of an established developer community;
  • Have experience writing for online publications;
  • Have experience building information architectures.

OUR VALUES

To be a great fit at Fidel, we look for individuals who share our values (be a leader, be encouraging, be adaptable, be honest, be humble). We have over 21 nationalities in our growing team and speak 27 languages, making this an exciting and culturally enriching place to work. Check out the team and life at Fidel!

BENEFITS

We're committed to making Fidel a fantastic place to work and we go to great lengths to give you what you need to succeed. You’ll receive:

  • Macbook that you can take home
  • Flexible working - opportunity to work from home when you need to
  • Vitality Health Insurance
  • Pension with Smart Pension (employer contribution 3% of base salary)
  • Perkbox (perks incl. Mobile phone insurance)
  • Unlimited holidays (you manage your time)
  • Annual company off-site (Europe)
  • A fully stocked kitchen with unlimited snacks & refreshments
  • Friday team lunch & drinks

At Fidel, we don’t just accept difference - we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status - simply, we consider all qualified applicants, consistent with any legal requirements. If you have a disability or special need that requires accommodation, please let us know.

To learn more about us and what life is like at Fidel, visit our blog or follow us on Twitter(@fidelhq) or Instagram(@fidelhq).

If you think you’d be a great fit, apply today!

To all recruitment agencies: Fidel does not accept agency resumes. Please do not forward resumes to our jobs alias, Fidel employees or any other company location. Fidel is not responsible for any fees related to unsolicited resumes.

Or, know someone who would be a perfect fit? Let them know!

1150-228 Lisbon Directions hello@fidel.uk View page

London

National House
W1F 0TA London Directions hello@fidel.uk +44 (0)20 3815 5772 View page

Teamtailor

Applicant tracking system by Teamtailor